myEvolv™ Integration Assessment Questionnaire

The myEvolv™ software can meet your specific needs in a way that other EHR softwares can’t — but are you really using 100% of what this EHR software offers your agency? As an administrator, clinician, or caseworker, you should be concentrating on helping people, rather than worrying about workflow or the effectiveness of the EHR tools you access on a daily basis.

This detailed questionnaire can be used to guide the assessment of the effectiveness of your system.

Ask yourself the various questions in each category and see for yourself if there is room for improvement:

Treatment Plans

  • Are you struggling with different staff needing access to paper Treatment Plans at the same time?
  • Are your Treatment Plans comprehensive, customized and mirror your clinical workflows?
  • Are your Treatment Plans streamlined for the process of documenting problems, goals, objectives and interventions helping you save time that can better be spent on clinical care?

Referrals/Front Desk Scheduling:

  • Does your Front desk staff know who to expect and feel secure in their decision to allow entry?
  • Can your Front desk staff easily access critical information (e.g. demographics, insurance coverage, etc) when a client checks in?
  • Are your Therapists receiving an alert when their client arrives & checks in for their appointment?
  • Does your current workflow allow you to enter all referral & scheduling information in one place without missing vital data?

Assessments, Tests, Progress Notes:

  • Are your tests and assessment all completed electronically in Evolv?
  • Are your forms customized to mirror your organization’s paper forms and meet your needs?
  • Are your electronic forms structured with templates, checkboxes and/or open text fields to insure all essential information is recorded easily and quickly?
  • Are you able to quickly review notes from previous sessions to refresh the clinician’s memory with the simple click of a button?
  • Are you chasing down documents to be signed by all necessary staff?

eSignatures:

  • Are your clinical documents being signed and dated in a timely manner?
  • Do you want to reduce the risk of human error due to lost, damaged or incorrectly completed paper forms and consents?
  • Would you like to eliminate the costs associated with printing numerous forms requiring signatures?

Security Access:

  • Are you struggling to set up users with their appropriate security access in Evolv?
  • Are you confident you are appropriately securing client health records?
  • Are you aware of and understand the many security layers involved to confidently give users access only to client information they should see?

Training:

  • Do you have customized training for your various levels of users of the system?
  • Do you have Superusers at your organization for all of your Programs?
  • Do you have customized Help Guides for your workflows that re easily accessible to your staff?
  • Are you able to provide on-site or web-based training to your staff?

ePrescribing:

  • Are your clients waiting for prescriptions at the Pharmacy?
  • Are your clients’ medication lists up-to-date?
  • Are your Physicians struggling with legibility and medication errors?
  • Are your Physicians able to easily verify drug-drug and drug-food conflicts?
  • Is Medication Reconciliation problematic for you?

Group Notes:

  • Are your Therapists struggling to compete notes for group sessions in a timely fashion?
  • Are your Therapists having to redundantly complete a group note on individual client charts?

Billing:

  • Are all of your activities structured to bill as appropriate within myEvolvTM?
  • Do you have full control over your billing processes – do you have easy access to documentation?  Can you easily check the status of services billing?
  • Is your system set-up to streamline billing process- including the collection of co-pays or outstanding payments at check-in?
  • Are all of your services set-up for automated billing?

Reporting:

  • Are you comprehensively gathering the data in myEvolvTM that you want/need to report against?
  • Do pertinent team members know how to utilize the available reports to meet their needs?
  • Can the organization’s management team gain an understanding of performance using the reporting features provided?
  • Do you have an understanding of how to meet reporting needs when the available system reports do not provide what is needed?

Treatment Plans

  • Are you struggling with different staff needing access to paper Treatment Plans at the same time?
  • Are your Treatment Plans comprehensive, customized and mirror your clinical workflows?
  • Are your Treatment Plans streamlined for the process of documenting problems, goals, objectives and interventions helping you save time that can better be spent on clinical care?

Referrals/Front Desk Scheduling:

  • Does your Front desk staff know who to expect and feel secure in their decision to allow entry?
  • Can your Front desk staff easily access critical information (e.g. demographics, insurance coverage, etc) when a client checks in?
  • Are your Therapists receiving an alert when their client arrives & checks in for their appointment?
  • Does your current workflow allow you to enter all referral & scheduling information in one place without missing vital data?

Assessments, Tests, Progress Notes:

  • Are your tests and assessment all completed electronically in Evolv?
  • Are your forms customized to mirror your organization’s paper forms and meet your needs?
  • Are your electronic forms structured with templates, checkboxes and/or open text fields to insure all essential information is recorded easily and quickly?
  • Are you able to quickly review notes from previous sessions to refresh the clinician’s memory with the simple click of a button?
  • Are you chasing down documents to be signed by all necessary staff?

eSignatures:

  • Are your clinical documents being signed and dated in a timely manner?
  • Do you want to reduce the risk of human error due to lost, damaged or incorrectly completed paper forms and consents?
  • Would you like to eliminate the costs associated with printing numerous forms requiring signatures?

Security Access:

  • Are you struggling to set up users with their appropriate security access in Evolv?
  • Are you confident you are appropriately securing client health records?
  • Are you aware of and understand the many security layers involved to confidently give users access only to client information they should see?

Training:

  • Do you have customized training for your various levels of users of the system?
  • Do you have Superusers at your organization for all of your Programs?
  • Do you have customized Help Guides for your workflows that re easily accessible to your staff?
  • Are you able to provide on-site or web-based training to your staff?

ePrescribing:

  • Are your clients waiting for prescriptions at the Pharmacy?
  • Are your clients’ medication lists up-to-date?
  • Are your Physicians struggling with legibility and medication errors?
  • Are your Physicians able to easily verify drug-drug and drug-food conflicts?
  • Is Medication Reconciliation problematic for you?

Group Notes:

  • Are your Therapists struggling to compete notes for group sessions in a timely fashion?
  • Are your Therapists having to redundantly complete a group note on individual client charts?

Billing:

  • Are all of your activities structured to bill as appropriate within myEvolvTM?
  • Do you have full control over your billing processes – do you have easy access to documentation?  Can you easily check the status of services billing?
  • Is your system set-up to streamline billing process- including the collection of co-pays or outstanding payments at check-in?
  • Are all of your services set-up for automated billing?

Reporting:

  • Are you comprehensively gathering the data in myEvolvTM that you want/need to report against?
  • Do pertinent team members know how to utilize the available reports to meet their needs?
  • Can the organization’s management team gain an understanding of performance using the reporting features provided?
  • Do you have an understanding of how to meet reporting needs when the available system reports do not provide what is needed?

Ready to get started?

If your organization would benefit from implementing any of the ideas presented in this assessment, the experts at 4CTechnologies can help you to maximize the return on your investment in myEvolv™.

We’ll have you running more efficiently in no time, so you can focus on delivering the highest quality behavioral health services in today’s changing healthcare landscape.